She is truly, truly amazing.
The wonderful creature that is our new business administrator.
We may not be able to afford to have her, but once I met her I realised we couldn’t afford to not have her… hmm, where have I said that before?
In numerous places, probably, because, once again, the process of recruitment has surprised me.
I always assumed we would grow the business to the point where we were bursting, where we had a clear vacancy for someone and the money to pay them.
Instead, so far for the last three employes, we’ve recruited before we could afford them and even before we had work for them. I mean, we advertised for K back in the summer because we desperately needed a third installer, not because we were finishing projects, but because we weren’t. We weren’t finishing the projects on time so we didn’t have the money for a third person, but by taking one on we were able to complete jobs and get paid far more quickly. Does that even make sense?
Back at the start of the year, T came along because I could see the value he would bring to the business, not because we had anything like his wage in the bank. He hit the ground running and literally created his own salary as the business sped up and became more productive and efficient through him.
Four weeks ago, I had a meltdown. I just wasn’t getting any of the important stuff done because I was getting too bogged down, inputting invoices into Xero
It was time for change – so I ran our first proper Facebook recruitment drive (as opposed to just sharing a photo of our vacancy ad). Her email popped into my inbox, with her impressive CV attached, and I realised the minimum wage I had assumed I would be paying was going to be way too low.
I also realised, with delight, that the scenario I had envisaged – the basic bookkeeper inputting invoices so I could concentrate on producing reports and doing the higher level stuff – was also not going to happen. She is wayyy more competent than I am – so once she’s inputted the invoices, the one doing the reports and doing the higher level stuff willl be her.
I already can’t imagine life without her. She’s now in week three, asking the sort of questions that make my heart sing. She’s still working her way through the huge backlog of invoices that I had waiting for her, but she’s marked on her 2019 wall planner when the van’s MOT is due, and it was upon seeing that that I fell in love.
And that’s the thing about recruitment, just as in life, you don’t always get what you want, sometimes, actually, maybe, most of the time, you get what you need.